Effective Date: 4 Sept, 2023
1. Refunds
We understand that circumstances may change, and you may wish to request a refund for the Master DevOps course you’ve enrolled in. Our refund policy is designed to be fair and reasonable.
2. Eligibility for Refund
- Refunds are only eligible for participants who request a refund after attending the first class of the course.
- Refund requests must be submitted within 3 days from the date of the first class.
3. Refund Process
- To request a refund, please send an email to [[email protected]] with the subject line “Refund Request – [Your Name].”
- In your email, include your full name, course name, date of the first class attended, and a brief reason for your refund request.
- We will review your request and respond within [number] business days.
4. Refund Amount
- If your refund request is approved, you will receive a refund for the course fee, excluding any non-refundable charges.
- Non-refundable charges may include processing fees or fees for course materials.
5. Refund Method
- Refunds will be processed using the same method of payment used for the original purchase.
- Please allow [number] business days for the refund to be reflected in your account.
6. Cancellation Policy
- We reserve the right to cancel a course due to unforeseen circumstances or low enrollment. In such cases, participants will receive a full refund of the course fee.
7. Contact Us
If you have any questions or need assistance with the refund process, please contact us at [[email protected]].